SULLY AND AND LAVERNOCK COMMUNITY COUNCIL
Tel: 02922 809379
Privacy Policy
This website is administered by Sully and Lavernock Community Council. We regard your privacy as important and comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).
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We process and hold information in order to provide public services. This notice explains how we use and share your information. Information may be collected on a paper or online form, by telephone, email or by a member of our staff, or one of our partners.
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We record personal information if you:
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subscribe to or apply for services that require personal information,
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report a fault and give your contact details for us to respond, contact us and leave your details for us to respond.
Why we collect information
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We collect and hold information about you, in order to:
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deliver public services
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confirm your identity to provide some services
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contact you by post, email, or telephone
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understand your needs to provide the services that you request
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understand what we can do for you and inform you of other relevant services and benefits
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obtain your opinion about our services
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update your customer record
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help us to build up a picture of how we are performing at delivering services
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prevent and detect fraud and corruption in the use of public funds
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allow us to undertake statutory functions efficiently and effectively
make sure we meet our statutory obligations.
Our Right to Process Information
We are permitted to process information under GDPR Article 6 (1) (a) (b) and (e) when:
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Processing is with consent of the data subject, or
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Processing is necessary for compliance with a legal obligation, or
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Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
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How we use your information
We will only use any personal information you send us for the purposes for which you provide it. We will only hold your information for as long as necessary. All employees who have access to your personal data and are associated with the handling of that data are obliged to respect the confidentiality of your data. All your communications to us are protected against unauthorised access by third parties.
The Community Council tries to keep the information we have about you accurate and up to date. If, however, you find errors or inaccuracies in your data, we will erase, complete, or amend that information upon request. Our contact details are below.
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We will process your information for the following purposes:
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for the service you requested, and to monitor and improve the council’s performance in responding to your request.
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to allow us to be able to communicate and provide services and benefits appropriate to your needs.
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to ensure that we meet our legal obligations.
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where necessary for the law enforcement functions.
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to prevent and detect fraud or crime.
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To process relevant financial transactions including grants and payments for goods and services supplied to the Community Council
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where necessary to protect individuals from harm or injury.
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to allow the statistical analysis of data so we can plan the provision of services.